Grab a promotional code, discount code or voucher for 2023. The staff were welcoming and helpful. Replies to negative reviews in < 24 hours, Read 1 more review about Brittany Ferries. For sailings beyond this, until such time as we know a sailing is going to cancel, we are going to assume it is operating. 1. 10 days ago I decided to email to Cancellation: 100% cancellation fee; no refund: Cancellation > 48 hours before travel: Full refund, as travel credit (valid for booking for 12 months from date of cancellation) OR a refund to original payment card less fees. Successfully filing a chargeback can be tedious and difficult. Find new 100Percentpure discount codes at PromoPro.Enjoy Extra 10% Off Sitewide without paying extra money when using discount code at 100Percentpure.Buy more and get savings. Call 0330 159 7000. Super slick operation and fast turnaround by the Plymouth team. Do we have to pay? This makes it a convenient way to take your car on holiday with you. 100% cancellation fee if cancelled within 48 hours of travel booked. Brittany Ferries - 20% Service at just 2 days. WebClaim your credit note Credit Note Information With the easing of rules, we are no longer accepting requests for credit notes. Dear JohnThank you for this positive review of our on-board safety. I am pleased that you were happy with your booking and that you can now look forward to your sailing. Very happy. Forget it, the last time my wife tried to speak to them she was on the phone for 3+ hours and then gave up. We use dedicated people and clever technology to safeguard our platform. This is a normal experiance when trying to telephone them. Financial coverage will be up to 80 per night. Hello Clive,Thank you for your review - I'm sorry to hear that you were stuck in the queue for a considerable amount of time. We do normally get brilliant feedback about our cruise ferries and the ambience on board. Only use if there is no alternative. This type are not permitted to operate when the wave height exceeds 3.5m. We look forward to welcoming on your return journey.All the bestJanineBrittany Ferries. read more, Brittany Ferries will not provide refunds for crossings they cancel, only a voucher, in breach of T&Cs. Sign up to The Travel Magazine's FREE Newsletter and get the latest news, articles, guides, promotions and competitions. For example, if you are travelling in a motorhome that exceeds 3m length or with a trailer, be aware of which ferry operators can and cannot accommodate it. The company aims to respond within 24 to 72 hours, but when volume is high the response time can be up to 10 days. Brittany Ferries: Bad customer service no cash refund - See 3,332 traveller reviews, 850 candid photos, and great deals for Plymouth, UK, at Tripadvisor. WebIf you have a Brittany Ferries issued refund or gift voucher you can apply this to your reservation either when making a booking or amending it online. Refunds are based on the following scale Period of notice given before first scheduled departure, Cancellation Charge,Refund of balance Over 46 days, Deposit + amendment fees + service charges, By method of payment 6 - 46 days, Deposit + amendment fees + service charges, As a travel voucher 0 - 5 days, 100% booking value, N/A Anyone can write a Trustpilot review. I was obviously too pessimistic and/or you were very persuasive with them! I am sorry to hear that you had trouble accessing the API log in online. Good afternoon,Thank you for your review complimenting our colleague Karen in the contact centre. She was polite, helpful and very friendly. The book with confidence pledge is available on all of our routes and allows you to delay your travel dates to later in 2022 - for travel up to 31st December 2022. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. Hello Derek, Many thanks for taking the time to leave your review.I am very pleased you had an enjoyable journey and enjoyed the ambience on board. Kind regards Leah Brittany Ferries. Brittany Ferries: Refund Refund Refund - See 1,177 traveler reviews, 447 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. To help front-line emergency staff gain more benefits, they offer Brittany Ferries NHS Discount and get NHS workers have access to savings of up to 50%. We will be happy to give you a refund of the remaining balance on your card free of charge, at market rates. Did you reply requesting full refund. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent onboard facilities, you can just sit back, unwind and enjoy the experience. We also ensure all reviews are published without moderation. Just like to update the forum that Brittany ferries have now refunded all monies I paid for our cancelled crossing to Spain. The National Enforcement Bodies that enforce maritime Legislation, under which the EU 1177/2010 article is situated, have been notified about the policy Brittany Ferries are operating under, ie, the giving of vouchers and Before your trip, take out adequate travel insurance that includes cancellation and curtailment cover. If you registered before September 2020 and are logging in for the first time, please sign in with your email address and new password and we will send an activation link to your registered email address. Reporting back as promised. The recent industrial action by French crew at Brittany Ferries left the entire fleet unoperational and caused havoc for travellers and companies that rely on shipping their goods between England, France and Spain. Instead you can Book with Confidence knowing that you can amend your travel dates without incurring an amendment fee during 2022. I wasn't happy then but it was very hard to get in contact with anyone to discuss so let it go. Wait for 15 minutes then get through only to be immediately cut off !!! Sandie and Mike Williams from Burton-on-Trent in Staffordshire were meant to depart for a holiday in France on June 3, sailing from Portsmouth to Caen overnight with Brittany Ferries and returning to the UK on July 1. Verification can help ensure real people write reviews about real companies. With the easing of rules, we are no longer accepting requests for credit notes. Please enter the 6-digit voucher number on step 5 (entitled 'Check your details') of the booking process. We are storytellers. The professionalism displayed by the staff in ensuring every safety process was implemented during the pandemic was exemplary. The Refund Credit Note are established by the Transport (Tour Operators and Travel Agents) Act 1982 (Disbursements from Fund) Regulations 2021 (SI 105 of 2021). Savings of up to 50% is waiting for you. Brittany Ferries: Cancelled crossings - NO REFUNDS! Some ticket classes are more flexible than others, so it's important to be aware of this while booking. If you are travelling with us, please take a moment to find out about thesafety precautionsthat were taking on board and around our business, including what you can do to help whilst you are travelling with us. Their overnight flight from Portsmouth allows you to arrive in Le Havre early at 08:30, allowing you to stay as long as possible. Companies can ask for reviews via automatic invitations. We rebooked the April crossing for August we amended the booking again to April 2021 due to being furloughed. Date of experience: August 2020 Ask tracyoverton01 about Brittany Ferries Webaffinity credit union: 4600 n w 2nd ave/ des moines: iowa, 50313: 273074504: affinity credit union: 475 nw hoffman ln des moines: iowa, 50313: 021283547: affinity federal credit Date of travel must be amended before original travel dates occur. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. They are the closest crossroads to Paris, just 2 hours from Le Havre. Good morning HollyThank you for your kind feedback for my colleague Ruby in our contact centre. They give you the option to cancel with a 75% refund until four hours before your scheduled travel. We know that the wildcat strikes arent Brittany Ferries fault but we did feel let down.. Brittany Ferries: Cancelled crossings - NO REFUNDS! Refund Code For Brittany Ferries May 2023, Brittany Ferries Advertisers Discount Code, Brittany Ferries Friends And Family Discount Code, Not only can you have a comfortable and pleasing shopping experience at Brittany Ferries, but also have access to, It's a wonderful thing to refer friends via the referral program to Brittany Ferries. Unfortunately, we were unable to operate a passenger ferry service in order to protect both our crew & customers. 2023 Trustpilot A/S. Please email pct.enquiries@exelaonline.com quoting Refund Required along with a proof of bank details in order for the refund to be processed. site and will not be responded to individually. Jon W. Dear CustomerThank you for leaving your review.I am sorry that you are having difficulty trying to get through to us, our contact centre number is 0330 159 7000 if you still need assistance.Kind regardsKirstieBrittany Ferries, Ferry to Santander from Plymouth. Keep your mobile phone operational in the days before the crossing, and check for text messages from the ferry operator. Depending on your circumstances, you may find your travel insurers can help. The process was hassle free. The Portsmouth to Le Havre ferry is ideal for those traveling from London and the south, sailing to Le Havre on the alabaster coast of Normandy, closer to Paris and eastern France than any of their other voyages. All Discounts Live And Tested.A discount code is important for you to get your money off. The information you submit will be analysed to improve the As easy as it could be to book ferry crossings on Brittany Ferries and crossing times are so convenient for us as we have a holiday apartment in the Vendee region so great arriving at 8am and easy coming back on a mid afternoon crossing on the Plymouth to Roscoff route. Therefore, you can enter discount codes in the "discount" box in the lower-left corner of Brittany Ferries when making a payment. Review tags are currently only available for English language reviews. WebDo you agree with Brittany Ferries's 4-star rating? Nothing at all but if i had a nearest and dearest affected with the Corona, i. Special Offers with newsletter sign ups at Brittany Ferries. Terrible service. Regarding the trip itself its only in February so will review that aspect then but have no doubt it will be just as high standard of service and support. We have been locked up in Wales for almost 2 Months (Van on sorn) and if its possible and SAFE to go we will..If it looks like its not going to be possible then I will just cancel and lose the Quarter Deposit.. Not Sure about Stena ticket as Its "Supposed" to be Fully flexible and refundable but going on what ive heard None of the previous rules apply any longer. Therefore, I'll pass on your valuable feedback to the relevant department. Website says not available, (even if we book 3 months in advance), and I suspect that is not true. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Before this, you can only receive a partial refund via a travel voucher. Please reset your password to sign in. But what you need to remember is that discount codes of Brittany Ferries does not apply to some of its products in a special promotion period.
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